Reviews

excellent service from Andrew, really good customer service and the car was is in immaculate condition - definitely will be coming here again

Great company great service. We have brought a couple of cars from AJ cars and they can’t do enough to help you out, we felt very valued as customers and would no doubt highly recommend them.

This dealership know their stuff

My Audi S7 has been performing outstandingly since I bought it recently from Andrew James Cars in Rochester. Andy really knows his stuff, and he did not try to sell me any old motor; he took the time to ask questions to find me a car that was perfect for me. I'm really pleased with my new Audi and the service from Andy.

No-nonsense approach

Living in a rural area and having hobbies such as shooting and off-roading means we use our LandRover's for what they were actually built for. We've owned a number of them previously but this is the first we've purchased from Andrew James. I liked their no-nonsense approach. - They're straight to the point and there's no BS. Based on my experience I'd definitely buy from these chaps again.

An absolute pleasure

I've never bought a car before so relied on my Dad's advice. He started looking online for something suitable locally, and made me a shortlist to go through. We visited them all but it was Andrew James that really stood out. The guys at the dealership were so lovely! Super sweet and they gave us a really warm welcome which made me feel at ease immediately. The sales process was easy with no pressure, and was just generally a pleasure!

I have just bought a car from Andrew James Cars and have found them a great pleasure to deal with. Definitely no pressure or sales techniques to try and get me to make a purchase. Gave me a good warranty, And service the car and MOT it. They went the extra mile to trace missing service history and I’m very impressed with them. They always return my calls and I’m absolutely convinced they would be there for me if I needed them. Thank you to Andy. I wouldn’t hesitate to go back there again.

We searched everywhere for a new car for my son and finally came across the place. We found just what he was looking for , we received outstanding service from James he made the purchase as seamless as possible. Highly recommended

Have bought 3 cars from James excellent service from start to end always keep u updated on progress of vehicle honest people and good dealer to buy cars from will be recomending to family and friends and will b buying next car from them in future👍

I'll be recommending Andrew James ltd to all my freinds, who want a new car. Excellent Customer service, they know there cars! They have cars to suit everyone needs , I'm very happy. Thank you .

As some have said on review these guys destroy the old adage of "typical used car salesmen"...we were looking for a replacement car for our daughter travelling to university and they were totally non pushy and brought the car to us to test drive and deliver and in this this day and age give you a year's warranty and AA cover and and icing on the cake for us they paid the car tax for her on her Fiat 500... First Class and thank you at AJ Cars

I got to drive a BMW 3 series, outstanding car, I’d recommend this car dealer to anyone.

Purchased an Audi A3 from AJ Cars today and received excelllent customer service from Andy and the team. If you're looking for a relaxing and enjoyable experience buying a car, I would definitely recommend AJ cars. They give you the space you need to make a decision while providing honest advice. The quality of cars on sale are superb and will definitely be recommending to friends and family.

Amazing service from beginning to end. Went in with a specific criteria and staff went above and beyond to ensure I left with what I wanted. Customer service second to none. answered all questions and test drove a few times before purchase. Really happy with overall experience. Thank you.

They were fantastic, went above and beyond. They were professional, friendly, helpful and made the whole process of buying a car a pleasure.

This company totally destroyed the old "Used car salesman" stereotype! Great service, great people and I love my car. I am really happy with the service I received and would recommend them without hesitation.

Exceptional service and well turned out dealership. A hidden gem. The car was perfect, ready for viewing when I arrived. A quick test drive with No pressure no fuss. I was left to look around the car at my own leisure. All my questions were answered and all paperwork was supplied in a organised easy to read folder. Andrew James cars were the perfect hosts. I highly recommend!

To extend my thanks and appreciation to all at AJ Cars LTD who provided a proper professional car buying experience, did not shy away from sorting out some remedial works on the car we purchased and were there after we purchased to resolve a couple of minor issues that arose. Nowadays there a million and one 'car dealers' out there but very few know how to provide a professional service, AJ are a shining example of how to do it properly!.

We have been absolutely blown away with the customer service and the car that we purchased. James has been extremely helpful, informative, professional and absolute star! The best dealership that we have ever came across, re-assuring, honest and really nice to speak to. Thank you guys, you are the best!

Turned up on a late Sunday afternoon , no pushy salesman here just let us get on with looking and test driving cars that we was interested in. Friendly & Excellent customer service and highly recommended Thanks Mick & Mel

Andy couldn't have done more for us. Turned up at the gate on a Sunday traveling all the way from Portsmouth. We wasn't made aware we needed to book an appointment but Andy turned up within the hour to accommodate us. Very helpful guy and traded in my car and left with a lovely BMW 1 series. Very quick and simple and customer service was exactly what you want. Thank you Andy

can not thank James enough for his level of customer service. he went above and beyond to help my husband get his perfect car. from start to finish he gave 100% customer satisfaction! thank you again for your help :)

Fantastic dealership, responsive, helpful and most of all decent and honest. Such a pleasure to deal with, can’t recommend enough. Thank you

Brilliant service, a very genuine car dealer you can trust . Focussed on customer service and attention to detail, some great cars and a great team to look after you both during and after sales. You couldn’t ask for more.

Really pleased with buying from this dealership, nice people to deal with. Will be getting my next one from here and will recommend *****

Best Experience By Far! Felt comfortable, nothing was rushed and I’d recommend Andrew James cars ltd to anyone. I love my new car 👌

All the reviews are true - this really is the most fantastic place if you're looking for a new car. Andrew is THE BEST! You could not meet a nicer man and he is so friendly and helpful. I absolutely love my new car and they went above and beyond for me. You can definitely buy with absolute confidence! Thanks so much Andrew and James. I'm a very happy customer!

Bought my car today and to be honest couldn’t of asked for a better experience made it easy to set up finance. would use this dealership if any of my family members need a car 👍

These gentlemen are absolutely amazing when it comes to professionalism and friendliness. Me, my Nan and partner attended Saturday 14th September and we was there nearly all day, and they could not have helped us enough. They could not do enough for us when it come to us buying a car. Today 16th September, my Nan receieved a bottle of Gin from the guys with a lovely message from them. I just want to say to Andrew and James, thank you both so so much for all your help and we will absolutely recommend you as a business. You have made my nan one happy lady today. Also the BMW 116D is gorgeous. If I could rate more than 5 stars, I would.

Absolutely faultless service. Very professional. Super efficient. Over the moon with my volvo. Highly recommend this garage. Great cars and brilliant customer service.

After just passing my test i was looking for an affordable car and after seeing rave reviews i was not dissapointed, James helped me through every step of the way into purchasing my first car with a helpfull service and arranging for me to be picked up from the station i could not be happier with the way i was treated. I would highly reccomend anyone to purchase a car from these guys as they have a phenominal customer service.

You won’t find a friendlier dealership anywhere near these guys.there help and support during the whole buying process was second to none.very hospitable,very professional,would definitely recommend.thanks guys

Fantastic guys.they went above and beyond to help with everything we asked for.even with a DriverError( our fault) they went out of there way to put us right.would recommend Andrew and James to anyone looking to buy there perfect car.ps,teas and coffee lovely

My Grandad decided to have a look and ended up part exchanging his car for an XC90! Brilliant condition of cars and friendly staff that were extremely helpful. Would recommend to everyone to go take a look at the motors

Just brought a Audi Q5 from Andrew James fantastic Car and as for Andy & James couldn't ask for better No pressure sales and professional quick and easy and saved me money bonus!! We highly recommend this Garage to anyone thanks a lot guys Ps car drives like a dream very happy

Rare to find an honest, reliable and helpful car dealer these days. Really pleased with the Twingo and the service was excellent from start to finish. Would definitely buy from them again.

I arranged to go and view a car that I organised with them, and when I got there they was helpful and had a very good attitude and made you felt welcomed, in the end I ended up putting a deposit down for the car and now waiting to go and pick it up !!!

Thanks to these guys, I now have the car I’ve wanted for years after just 3 days. Hassle free, flawless customer service. I couldn’t thank them enough for all they done to help and for all the patience they had also. I would fully recommend to anyone considering a deal.

Great service, picked up from the railway station and a friendly service. Car is exactly what I expected. Completed within 30 minutes and help to tax vehicle. Will certainly look again when due to change car.

recently bought used land rover, good price, friendly no pressure experience and long warranty. what's not to like? definitely recommend this business

Probably the nicest experience I've had buying a car. Really nice guys, knowledgeable, very straightforward and trustworthy. They are car people , offer no hard sell and are totally honest about what they do . I would highly recommend these guys and would definitely go back to them for my next

Our experience was very smooth and we was under no pressure, deal was completed very quick and easy and all the little issues we high lighted with the car was remedied.

Wonderful customer service from the first telephone call. He made px my car and purchasing a new one completely hassle free. Would definitely recommend